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Policy Shipping & Delivery

Policy Shipping & Delivery
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Shipping & Delivery Policy

 

Last updated: June 23, 2022

This Shipping & Delivery Policy is part of our Terms & Conditions ("Terms") and should be therefore read alongside our main Terms: Terms & Conditions.

Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.

 

WHAT ARE MY SHIPPING & DELIVERY OPTIONS?

Free Shipping

  • We offer free standard shipping on orders purchased over $65 after applied discounts/coupons/vouchers/rebates and pre tax. Purchaser must be registered and signed in. Offer applies to standard shipping to one location in the contiguous U.S.. Shipping offer does not apply to prior purchases. Shipping offer does not apply to free gifts if applicable. If qualified for a free gift, you will receive an email within 48 hours informing you of applicable shipping costs for the free gift, at which time you have the opportunity to accept the charges for the shipping of the free gift, or deny the charges and free gift. Due to size and/or weight, certain items bear a shipping surcharge, which will still apply.

Standard Shipping

  • Standard shipping is offered at rates subject to weight and carrier fees.

Expedited Shipping

  • Expedited shipping is offered at rates subject to weight and carrier fees.

If you select a standard or expedited shipping, we will follow up after you have placed the order with any additional shipping information.

All times and dates given for delivery of the products are given in good faith but are estimates only. We generally ship within 72 hours of order completion. Once shipped, package arrival time is strictly subject to the carrier and weather and you should contact the carrier if there is any delay and provide them with the tracking number you receive once the item has been shipped.

 

HOW IS MY SUBSCRIPTION FULFILLED?

If you are buying a subscription then we will deliver on: Within the first week of every month.

 

DO YOU DELIVER INTERNATIONALLY?

We do not offer shipping outside the contiguous United States.

 

QUESTIONS ABOUT RETURNS?

If you have questions about returns, please review our Return Policy.

 

HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have any further questions or comments, you may Contact Us.

Journal by the Numbers

Our milestores through the years 👉
30000
Satisfied Customers
3000
5 Star Average Reviews
200
Orders Shipped
10
Years on the Market
I've purchased hundreds and hundreds of files over the past 7 years. But there is nothing close to this support and professionalism. Not only is theme, simple , useful and modern, but again the support is remarkable. Very happy I got this theme! Thank you!
I am a web developer for many years i haven't seen anything clear clean coded like journal it makes my live so much easier thanks for the great work you have done.
Great toolkit for Opencart. As a base platform, Opencart can be a nightmare to modify and get looking good. Journal takes away all the pain.
This theme is just amazing. With the new version J3 everything has become much easier to adjust...Great value for the price!
Amazing ways to customize so you don't end up with a site looking like everyone else's :) Unique sites are much better than clone sites, as they keep the customers interest and the bounce rate is a lot lower...
Outstanding customer support , i've used the support a few times and had replies within a day or so. Each time any issues i've had have been resolved with clear concise answers, many thanks
It's wonderful! Its look is stunning already with demo styles and you can customize every single aspect of the theme with a nice fine tuning...AMAZING!
This theme is amazing. It looks superb, everything works, the documentation is very very good. Very easy to use and implement.
EXCELLENT theme built with purpose and has been constantly updated and improved upon since I started using it in 2014. My go to theme.
This framework is absolutely super, the level of customization is incredible, the support takes a while to reply to your tickets but I guess they are very busy due to allot of people that buy this product, but I can live with that.